Important Details:
- Report covered problems within thirty (30) days of noticing the problem.
- Have your furniture sales receipt and Protection Plan number ready when you call.
- Refer to your Protection 1ST Plan for complete details of coverage.
- Call 800-995-2229 for customer service.
Maximum Protection Plan Coverage
(Fabric, Leather and Vinyl Upholstery, Solid Surface Furniture or Area Rugs)
Mechanical and Structural Break-Downs:
- Breakage of frames or springs
- Breakage of panels*
- Breakage of mechanisms including sleeper mechanisms, reclining mechanisms and heating and vibrating mechanisms
- Failure of integral electrical components
- Lifting of veneers*
- Warping*
- Loss of silvering on mirrors*
Unintentional and Accidental Damage from Handling, Including Stains:
- Dye transfer onto surface of upholstery
- Punctures, rips or burns
- Liquid marks, rings, or household heat marks*
- Gouges, dents, scratches or chips that penetrate the finish exposing the substrate*
- Nail polish remover*
- Checking, cracking, bubbling or peeling of finish caused by a specific incident*
- Glass or mirror chipping, breakage or scratches*
